Privacy Policy

1. Introduction

Welcome to TrukLynk Logistics Pvt. Ltd. ("TrukLynk," "we," "us," or "our"). We are committed to protecting your privacy...

2. Information We Collect

a. Truck Owners:

• Name, address, mobile number, email
• GST or CIN
• Insurance details
• Vehicle registration certificate (RC) details
• Driver information (name, address, license details)

b. Drivers:

• Name, address, mobile number, email
• Driving license details
• Photos and live location updates during transport

c. Customers (Individuals & Businesses):

• Name, address, mobile number, email
• ID proof (Aadhar, PAN, Passport, etc.)
• Company details (if applicable)

3. Legal Basis for Processing Data

• Consent: Provided by users during registration and onboarding.
• Legitimate Interest: To facilitate transportation services.
• Legal Obligations: Compliance with applicable laws.

4. How We Use Your Information

• Facilitate load matching between customers and truck owners
• Verify identities for security and compliance
• Establish live tracking for shipments
• Process transactions and maintain records
• Improve services and user experience

5. Disclosure of Information

We may disclose your information to service providers, law enforcement, or third parties in business transfers...

6. Data Security Measures

We implement industry-standard security practices to protect your personal data from unauthorized access...

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy...

8. User Rights

• Access, rectify, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of stored information.

9. Third-Party Links and Services

We are not responsible for the privacy practices of third parties linked from our Platform...

10. Cookie Policy

We use cookies for analytics and marketing purposes...

11. Limitation of Liability

TrukLynk acts solely as an intermediary and is not responsible for disputes arising from transactions...

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time...

13. Contact Information

Email: truklynk@gmail.com

Phone: +917904377031

Address: 67/3A3, NH7, A.K. Samuthiram, Pachal, Namakkal Dt., Tamil Nadu, India - 637018

D-U-N-S Number: 76-760-7028